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Our goal is to minimize your exposure to risk and the impact of any fraudulent activity on your bank accounts.
To protect your bank account, First Neighbor Bank monitors debit card transactions for potentially fraudulent activity through a Fraud Detection Program called EnFact. Potentially fraudulent activity may include a sudden change in locale (such as when a U.S. issued card is used unexpectedly overseas or in a foreign country), a sudden string of costly purchases, or any pattern associated with new fraud trends around the world.
If we suspect fraudulent debit card use, our monitoring agency will be calling you to validate the legitimacy of your suspect transactions.
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