March 23, 2020 Information Update Regarding COVID-19, or the Coronavirus

To all First Neighbor Bank borrowers: (including all personal, auto, mortgage, farm, & commercial accounts)

First Neighbor Bank understands the COVID 19 Pandemic has affected every aspect/segment of the local, United States, and global economies. Please be assured that First Neighbor Bank wishes to work with our customers and their particular circumstances in order to get through this financial disruption together. Your financial health is very important to First Neighbor and to the overall financial health of the communities in which we serve.  Should the need arise, please don’t hesitate to contact your First Neighbor Bank account officer to discuss how we can assist you.  Our staff looks forward to helping you!


March 17, 2020
In order to help resist the spread of the Coronavirus and to maintain the good health of our customers and employees, First Neighbor Bank has decided to close the lobbies at our bank branches until further notice. 


It is important that we remain open for business as much as we can be during this time.  With that in mind, we encourage you to continue to use our drive-up lanes, our Automated Teller Machines and all of our Online and Mobile Banking applications.  Most, if not all, of your banking needs can be handled through these many options. 


Please feel free to visit our Location/Hours Page for hours of operation for our drive-up services.  ATMs are available 24 hours per day.  We will continue to be available by phone, so please call any of our branches for personal service should you require it.  Our tax preparation services will also remain available and we encourage you to phone our tax and accounting offices for appointments.


We remain your financial partners and we thank you for your understanding and faith in us during this crisis.

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Your community bank.

For 130 years, First Neighbor Bank, N.A. is proud to be in your communities, owned and operated by your neighbors and working together to serve you. While staying current with technologies, we institute a philosophy of old-fashioned banking. We strive daily to remain on a first name basis with our customers. With locations in Casey, Charleston, Greenup, Mattoon, Neoga, Newman, Paris, Toledo and Tuscola, Illinois, our drive is to remain community focused and retain our small-town values to better serve the personal and business financial needs of our current and future customers.


Read about First Neighbor’s history.


Due to high volumes, we are unable to process mortgage applications online at this time.

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To Report A Lost Or Stolen Debit Card
Call 1-800-472-3272.

To Report A Lost Or Stolen Credit Card
Call 1-844-696-5618.

Credit Card / Debit Card Fraud Hotline

If you receive a text or a phone call saying your card(s) have had fraud detected on them, be sure and call the phone number on our website associated with our fraud detection service. 1-866-750-9107

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