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Manage My Cards with the FNB Mobile App

Control Your Cards from anywhere

AVAILABLE NOW...
With the First Neighbor Bank mobile app, Manage My Cards offers ultimate control over your debit and credit cards. Enjoy more flexibility, convenience and protection with just a few taps ― anytime, anywhere.

Watch Our Manage My Cards Video
Manage My Cards Video

COMING SOON...
While you’re waiting for your physical card to arrive in the mail, you can activate & utilize a temporary digital version of your card. This feature is not available for all card types.

  • You’ll receive an SMS (text) containing a URL & Access Code to the number we have on file.
  • Follow the prompts to complete the activation of your temporary digital card.

Avoid clicking links in suspicious emails, text messages or landing pages.
It’s best to type out the whole URL of the website you’re logging on to and avoid clicking on links found in emails if you’re not sure who they’re from.

Never give out personal information via email, text or phone.  We have your information and will never ask for it.  If you question whether the text came from FNB please call your local branch office prior to doing anything with the text message.

Use and Monitor Enrolled Cards

Once you add your cards to your digital wallet on the First Neighbor Bank mobile app, you can use Manage My Cards to:

  • View one-time and recurring payments made to the card
  • Display the digital card information (full card number and details)
  • Perform transactions without a physical card

Manage Your Cards

Take ultimate control over your cards. With Manage My Cards, you can:

  • Easily turn cards on and off. When the card is off, no purchases or withdrawals are approved except for previously scheduled recurring payments.
  • Control card usage. You can restrict card usage based on location, spend limit, merchant type and transaction type.
  • Set alerts. Get notified each time the card is used based on specific desired alerts or when a transaction is attempted but declined.
  • Call for service. Call designated phone numbers to activate a card, report a card lost or stolen or set a PIN.

Track Your Spending

Check transactions and account balances for each card, plus get spend insights to see:

  • What the transaction was for
  • What time the transaction occurred
  • Where the transaction happened

Protect Against Fraud

View suspicious activity immediately with real-time alerts. Address concerns in seconds by:

  • Locking a card
  • Calling fraud prevention services

How to Access Manage My Cards

  1. Update your First Neighbor Bank mobile app through the Apple App Store or Google Play.  If you have automatic updates set for the app, it should update automatically.  If it hasn't, you will be prompted the first time you log back into your mobile app.
  2. Log into your First Neighbor Bank mobile app.
  3. At the bottom of the screen, click on Cards.
  4. You will see the My Cards dashboard.
  5. Here, you can turn cards on or off, configure controls and alerts, manage the card, see stored merchants and view your latest transactions.

Access it all on our mobile app

With your new and improved mobile experience, you can:

Feel more empowered.

Set spending limits based on location, amount, merchant type and transaction type.

Discover more convenience.

Easily access your cards digitally 24/7.

Find more clarity.

Gain total transparency into transactions.

Feel more secure.

Immediately turn off a lost or stolen card.

Download our mobile app today.

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FIRST NEIGHBOR BANK N.A.

CORPORATE CENTER: 217-849-2701

ARTHUR: 217-543-2265

CASEY: 217-932-4048

CHARLESTON: 217-345-4060

GREENUP: 217-923-3125

MATTOON: 217-234-9700

NEOGA: 217-895-5800

NEWMAN: 217-837-2491

PARIS: 217-463-1111

TOLEDO: 217-849-2702

CALL TOLL FREE: 1-877-865-3361

Routing Number: ‍071109082

NMLS#: ‍586002

All credit products subject to credit approval.

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FIRST NEIGHBOR TAX & ACCOUNTING*

CASEY: 217-932-4048

CHARLESTON: 217-345-3010

NEOGA: 217-895-3272

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*Tax and accounting services provided by First Neighbor Tax and Accounting are not FDIC insured.

 

FIRST NEIGHBOR INVESTMENTS**

CASEY & MATTOON: 1-888-865-9704

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**Securities and advisory services are offered through LPL Financial (LPL), a registered investment advisor and broker-dealer (member FINRA/SIPC). Insurance products are offered through LPL or its licensed affiliates. First Neighbor Bank and First Neighbor Investments are not registered as a broker-dealer or investment advisor. Registered representatives of LPL offer products and services using First Neighbor Investments, and may also be employees of First Neighbor Bank. These products and services are being offered through LPL or its affiliates, which are separate entities from, and not affiliates of First Neighbor Bank or First Neighbor Investments. Securities and insurance offered through LPL or its affiliates are:

Your Bank (“Financial Institution”) provides referrals to financial professionals of LPL Financial LLC (“LPL”) pursuant to an agreement that allows LPL to pay the Financial Institution for these referrals. This creates an incentive for the Financial Institution to make these referrals, resulting in a conflict of interest. The Financial Institution is not a current client of LPL for brokerage or advisory services.

Please visit https://www.lpl.com/disclosures/is-lpl-relationship-disclosure.html

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