(chime sound)
This is the Fraud Detection Center calling to verify recent activity on your ATM debit card account.  If this is Steve and you have an account with Financial Institution, press 1.  If not, press 2.  Para Espanol, oprima nueve.


(Steve Presses 1 - touch tone sound)
Your financial institution cares about your privacy. Before we review confidential information, we need to identify your identity. 

Please enter your 5-digit mailing zip code now. (5 touchtone button push sounds)

(chime sound) Thank you.

Your financial institution has detected unusual activity on your ATM debit card ending in 1010.

Please verify the following 3 transactions.

Did you or another authorized card holder approve a charge on December 10, 2009 in the amount of $95.45 at Walmart?  If this is authorized charge, press 1.  If not, press 2.  To repeat this information, press star.

(touchtone sound)

Please standby while we connect you with a representative.  This call may be recorded for quality or training purposes. 

(on-hold music plays)

(music continues) We are committed to delivering the best service, a representative will assist you momentarily.

(music continues) Please standby while we update a representative with your information. 

(music continues) Connecting you with a representative should only take a few more moments.

(music continues) A representative will assist you once the call is connected.

(music continues and fades out)